Close all application and Windows Explorer windows that are currently running.We are working on a new software and firmware release that would solve some of the following issues reported. We are reaching out to AMD on this issue. Download the file onto your local hard disk. Users should look for a setting for 'PCI-e 10-bit Tag Support' and set it to 'Disabled' to allow our sound card to be recognized.Microsoft® Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit with Service Pack 1 or higher, Windows XP Professional 圆4 Edition or Windows XP with Service Pack 2 or higher, Windows XP Media Center Edition (MCE) 2004 or later.After installing this firmware, you will need to pair your headset and USB transmitter again.WARNING: Do not disconnect the USB transmitter while the firmware is being upgraded. Follow the instructions on the screen.Connect the USB transmitter to your computer.Close all applications that are currently running.Download the SBWH_WL_MAC_FW_US_1_ file onto your local hard disk.It is recommended that you connect the USB transmitter directly to your computer.If you are using a notebook computer, it is recommended to power it by the mains, and not by the battery.
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Resolves the loading issues with the USB transmitter.Reduces microphone gain by 6dB for clearer voice pickup.